Quality Function Deployment (QFD)is a Key to Improving Quality Through

question 24

Multiple Choice

Quality function deployment (QFD) is a key to improving quality through TQM because

• A) it is a method to optimally locate inspection stations in a manufacturing plant.
• B) it strategically positions the quality function in an organization chart.
• C) it advocates functional silos for greater efficiency.
• D) it is a means of translating customer requirements into the appropriate technical requirements of a product or service.

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Definitions:

Inattentional Blindness

The phenomenon where an individual fails to perceive an unexpected stimulus that is in plain sight, due to the attention being focused on another task or aspect of their environment.

Inattentional Blindness

The phenomenon where an individual fails to notice a fully visible, but unexpected object because their attention was engaged on another task, event, or object.

Absolute Threshold

The minimum intensity of a stimulus that can be detected by a person's senses at least 50% of the time.

Difference Threshold

The smallest amount by which a stimulus can be changed and the difference be detected half the time, also known as the just noticeable difference.