The Upper and Lower Specifications for a Service Are 10

question 36

Multiple Choice

The upper and lower specifications for a service are 10 min.and 8 min.,respectively.The process standard deviation is 0.25 min.and the process average is 9 min.What conclusion can be drawn?

• A) The process is not capable because the process average is out of control.
• B) The process is not capable because the process variability is too great.
• C) The process is capable.
• D) The specifications should be changed to 9.75 and 8.25, respectively.

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Productive

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Income generated by the government through the imposition of taxes on imported goods.

Tariff

A tax imposed by a government on imported or exported goods to control trade flows, raise revenue, or protect domestic industries.