Which One of the Following Statements Is a Key Feature

question 91

Multiple Choice

Which one of the following statements is a key feature of total quality management (TQM) ?

• A) Quality is primarily the responsibility of all employees in the organization.
• B) Quality is primarily the responsibility of the quality control department.
• C) Quality is primarily the responsibility of the production department.
• D) Quality is primarily the responsibility of top management.

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Definitions:

Beginning Inventory

The value of goods available for sale at the start of an accounting period.

Administrative Expense

Expenses that are not directly tied to the production of goods or services, including salaries of executive officers, legal and office expenses.

Sales Commissions

Financial compensation paid to sales representatives, usually a percentage of the sales they generate, as an incentive to increase sales performance.

Indirect Labor

Labor costs of employees who support the production process but are not directly involved in the active production of goods or services.