The Manager of a Supermarket Would Like to Know Which

question 20

Multiple Choice

The manager of a supermarket would like to know which of several quality problems to address first.A tool that would be most helpful would be a:

• A)checklist.
• B)cause-and-effect diagram.
• C)Pareto chart.
• D)scatter diagram.

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Definitions:

Cognitive Psychology

An area of psychology focused on studying mental processes such as perception, memory, thinking, and problem-solving.

Predict

The act of forecasting future events or conditions based on current knowledge or past experiences.

Describe

The act of giving a detailed account or picture of something in words, including all relevant characteristics, qualities, or events.

Explain

To make something clear or easy to understand by describing or giving information about it.