Inspection Stations

question 129

Multiple Choice

Inspection stations

• A) should never be used in TQM programs.
• B) are only used in manufacturing situations.
• C) should never allow the customer to play a major role in the inspection.
• D) should be located before costly operations or bottleneck operations.

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Definitions:

Ethnography

A qualitative research method focused on studying cultures, practices, and communities through observation and participation.

Sociometry

A quantitative method for measuring social relationships, used to identify the structure of groups and the position of individuals within them.

Definitions of a Situation

The concept that people's understanding and interpretation of a situation influences their behavior within it.