The Upper and Lower Specifications for a Service Are 10

question 36

Multiple Choice

The upper and lower specifications for a service are 10 min.and 8 min.,respectively.The process standard deviation is 0.25 min.and the process average is 9 min.What conclusion can be drawn?

• A) The process is not capable because the process average is out of control.
• B) The process is not capable because the process variability is too great.
• C) The process is capable.
• D) The specifications should be changed to 9.75 and 8.25, respectively.

---

Definitions:

Grammatically Parallel

The use of similar grammatical structures in related words, phrases, or clauses to create a sense of rhythm and balance in writing.

Self-contained

Refers to something that is independent, has everything it needs within itself, and does not require external support.

Informative

Characterized by the provision of useful or important information, aiming to educate or enlighten the recipient.

Revise

To reexamine and make alterations to a piece of writing or a plan, in order to improve it or to include new information.