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________ costs are associated with preventing defects before they happen.
Motivation
The internal drive or factors that prompt individuals to take action towards achieving a goal, influenced by a combination of intrinsic and extrinsic factors.
Competencies
A set of defined skills, knowledge, abilities, and attributes that contribute to high performance and are needed to achieve specific tasks or jobs.
Aptitudes
Natural abilities or talents that make it easier for individuals to learn certain skills or perform certain tasks.
Learned Abilities
Skills and knowledge acquired through teaching or experience, as opposed to those that are innate.
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