Examlex
Two types of control charts useful for variable quality measures are ________ and ________.
Customer Arrival Rate
The frequency at which customers arrive at a service facility within a given time frame.
Customer Service Rate
A metric that measures how effectively a company or organization serves its customers, often evaluated through feedback and service resolution times.
Average Time
The mean value of a set of times; it represents the central tendency of time data.
Customer
An individual or organization that purchases goods or services from a business.
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