Research Described in This Chapter Found That When Subjects Were

question 79

Multiple Choice

Research described in this chapter found that when subjects were coached to move their facial muscles in ways that appeared afraid, angry, disgusted, amused, sad, etc., the subjects responded

• A)as if they themselves were having these feelings.
• B)by showing the opposite feeling.
• C)by showing more intense feelings than the volunteers.
• D)with no emotion at all.
• E)with pity for the volunteers.

---

Definitions:

Listening

The active process of receiving, interpreting, and responding to verbal and non-verbal messages.

Personal Distance

The physical space preferred by an individual in social interactions, which can vary significantly between different cultures and personal preferences.

Develop Rapport

The process of building a harmonious and understanding relationship between individuals.

Secrecy

The act or practice of keeping information hidden or confidential, not to be shared or disclosed with unauthorized individuals.