According to Research, Which of the Following Statements Is True

question 99

Multiple Choice

According to research, which of the following statements is true about touch?

• A)A food server's fleeting touch on a customer's shoulder might get her a bigger tip.
• B)A patient is more likely to take his medicine if his doctor accompanies the prescription with a slight touch.
• C)A student is twice as likely to participate in class if she has received a supportive touch on the back or arm from her teacher.
• D)Culturally appropriate touch can enhance your success.
• E)All of the above statement are true.

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Definitions:

Achievable

Describes goals or objectives that are realistic and can be accomplished within a given timeframe.

Customer Benefit Plan

A strategy or program designed to provide value to customers, beyond the basic product or service, to enhance their satisfaction and loyalty.

Preapproach Process

The planning and research phase in sales where information about the prospect is gathered before the first meeting.

Value Analysis

A systematic approach to improving the value of products or services by examining function, reducing costs, and ensuring no compromise on quality or performance.