INSTRUCTIONS for Questions 118-124: Match Each Nonverbal Function with the Description

question 70

Multiple Choice

INSTRUCTIONS for questions 118-124: Match each nonverbal function with the description below it best describes.You will use some letters more than once.
-When asked if she wanted a refill on her coffee, Aliyah covered the cup with her hand and shook her head.

• A)substituting
• B)contradicting
• C)regulating
• D)accenting
• E)repeating

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Definitions:

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Advisory services that help businesses leverage digital technologies to improve processes, enhance customer experiences, and drive growth.

Gift Wrapping

An external service often provided by stores to enhance the presentation of a purchase, typically involving decorative paper and ribbons.

Order-Takers

Sales personnel who primarily take orders from customers rather than actively seek new sales or upsell, often found in retail or straightforward purchasing environments.

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Salespeople who actively seek out customers and work to persuade them to make purchases, often involved in complex sales processes.