The Assertive Message Format

question 12

Multiple Choice

The assertive message format

• A)should be worded to suit your own style of communication.
• B)may require you to repeat a part to ensure the other person's understanding.
• C)may be delivered in mixed order of the elements.
• D)can combine two or more elements in a single phrase.
• E)All of these answers are correct.

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Definitions:

Effective Communication

The successful conveyance or exchange of information and ideas through clear and comprehensible messages.

Cultural Diversity

The existence of a variety of cultural or ethnic groups within a society, organization, or community.

Ethical Dilemmas

Situations where an individual must choose between two conflicting moral principles, making the decision difficult.

Ethical Lapses

Instances where individuals, groups, or organizations engage in behavior that falls short of ethical standards.