In the Communication Transcript in Chapter Eleven, Chris Tries to Resolve

question 45

Multiple Choice

In the Communication Transcript in Chapter Eleven, Chris tries to resolve a conflict with her roommate Terry over cleaning their apartment by

• A)relying on authority as a source of power.
• B)using the "Vesuvius" method to get Terry's attention.
• C)appealing to their mutual self-interests.
• D)employing "crazymaking" strategies.
• E)None of these answers are correct

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Definitions:

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