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Decisions related to focus group characteristics and the logistics of the research are carried out ________.
Albert Mehrabian
A psychologist known for his work on non-verbal communication and the 7-38-55 rule, emphasizing the importance of non-verbal cues over verbal in personal communication.
Nonverbal Communication
The exchange of information through body language, facial expressions, and other visual cues rather than words.
Grapevine
An informal communication network within an organization or group, often characterized by rumor, gossip, or unofficial information.
Formal Organization
An organized structure of roles and procedures designed to achieve specific goals, typically characterized by a clear hierarchy and regulations.
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