The Following Two Statements Refer to Online Questionnaires

question 29

Multiple Choice

The following two statements refer to online questionnaires.
I.When using an open-ended question on an online questionnaire,the
Length of a respondent's answer is generally unrelated to the size of the space
Provided for typing the answer.
II.With regard to online questionnaires,there is a significant relationship between
How input boxes are labeled and the quality of data provided.
Which,if any,of these statements is (are) true?

• A)I only
• B)II only
• C)I and II are both true
• D)Neither I nor II are true

---

Definitions:

Total Quality Management

A management approach to long–term success through customer satisfaction, involving all members of an organization in improving processes, products, services, and the culture in which they work.

Inspection Processes

A systematic examination or assessment of various aspects of a product, process, or system to ensure compliance with standards.