The Nurse's Neighbour Has a Severe Sunburn and Cannot Sleep

question 6

Multiple Choice

The nurse's neighbour has a severe sunburn and cannot sleep. What is the best advice by the nurse?

• A) "Take acetaminophen (Tylenol) or ibuprofen (Advil) for pain."
• B) "Apply emollients to keep the skin moist until it heals."
• C) "Call your physician for a prescription for pain medication."
• D) "Apply a local anesthetic to the area that is sunburned."

---

Definitions:

Facial-feedback Hypothesis

The idea that facial expressions can influence emotional experiences.

Customer Service

The assistance and advice provided by a company to those people who buy or use its products or services.

Ekman

Refers to Paul Ekman, a psychologist known for his research on nonverbal behavior and the universality of facial expressions in conveying emotions.

Guilt

A negative emotional state associated with anxiety, tension, and agitation.