Which of the Following Statements Is True of Alternative Dispute

question 98

Multiple Choice

Which of the following statements is true of alternative dispute resolution?

• A) Parties using alternative dispute resolution are likely to face adverse publicity.
• B) Alternative dispute resolution is generally more expensive than litigation.
• C) Alternative dispute resolution generally leads to loss of confidentiality and trade secrets.
• D) Alternative dispute resolution methods are less time-consuming, and the formal-hearing times and places can be set to accommodate the parties.

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Definitions:

Product Performance

How well a product meets or exceeds customer expectations in its intended function, contributing to customer satisfaction and loyalty.

Relationship Capital

The value derived from the relationships an organization maintains with its customers, partners, and other stakeholders.

Perceived Value

The customer's assessment of the worth or usefulness of a product or service based on its ability to meet their needs and expectations.

Market Share

Market Share represents the percentage of an industry's sales that is earned by a particular company over a specified time period, indicating its competitiveness and customer base size.