The Gulabi Gang,dressed in Pick Saris,is Primarily Made Up of Dalits

question 64

True/False

The Gulabi Gang,dressed in pick saris,is primarily made up of Dalits who are fighting for civil rights in India.

Grasp the concept of customer life cycle and its metrics such as customer churn and lifetime value.

Differentiate between high-end and low-end CRM systems based on their functionalities.

Familiarize with strategies like bundling, cross-selling, and upselling in the context of CRM.

Understand the concepts and types of CRM systems.

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Definitions:

Cognitive Therapies

A group of psychotherapies that focus on changing maladaptive thinking patterns to improve emotional regulation and develop personal coping strategies.

Behavior Modification

Techniques or therapies applied to change undesirable behaviors by using the principles of learning theory.

Exposure Therapies

A technique in behavioral therapy aimed at reducing fear and anxiety responses by gradually exposing the patient to the feared object or context without any danger.

Behavior Modification

The use of empirically demonstrated behavior change techniques to improve behaviors and replace undesirable behaviors with more desirable ones.