When Follow-Ups Are Planned with Mail Surveys

question 5

Multiple Choice

When follow-ups are planned with mail surveys:

• A)the anonymity of respondents can no longer be guaranteed.
• B)more thoughtful answers are usually provided by those who wait until the follow-up to respond.
• C)response rates typically increase.
• D)response bias can no longer be estimated.
• E)all of these choices are true.

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Definitions:

Complex Tasks

Activities or jobs that require a high level of skill, expertise, and problem-solving abilities due to their intricate nature.

Team Effort

The collaborative work done by a group of people towards achieving a common goal or completing a task.

Operations Charts

Graphical representations used in business and engineering to outline the steps involved in a process or a system, highlighting interactions and workflows.

Formal Structures

The officially designated channels of communication and authority within an organization, typically outlined in organizational charts and manuals.