Examlex
In the context of financial tools, identify a true statement about income statements.
Want
A desire for something that is not necessary for basic survival but is sought for pleasure or satisfaction.
Customer Expectations
The standards or criteria that consumers believe a product or service should meet, affecting their satisfaction and loyalty.
Customer Dissatisfaction
The negative feelings or reactions customers have when their expectations or needs are not met by a product or service.
External Source
An entity or information that originates from outside an organization or research study.
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