Zeus Cisterns Is a Large Manufacturing Firm with Several Employees

question 26

Multiple Choice

Zeus Cisterns is a large manufacturing firm with several employees.Many of the firm's employees are knowledgeable about the firm's various operations and requirements.Accordingly, the organization's functioning is barely affected when an experienced employee quits.Further, in an emergency, various employees can fulfill any critical role that needs to be handled immediately.Given these characteristics, Zeus Cisterns can be said to have ________.

• A)bounded rationality
• B)organizational slack
• C)a strong resource network
• D)a loyal worker-base

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Definitions:

Customer Satisfaction

The measure of how products or services supplied by a company meet or surpass customer expectations.

New Passengers

Individuals who are utilizing a transportation service for the first time.

Bus Accidents

Incidents involving a collision or crash of a bus vehicle, leading to damage, injury, or loss of life.

Competitive Benchmarking

A process of comparing a company's products, services, or processes against those of its competitors to identify areas for improvement.