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Suppliers in Online Contractual Transactions Have No Special Duties When

question 36

True/False

Suppliers in online contractual transactions have no special duties when dealing with customers.


Definitions:

Need-Payoff Question

A question asked by a seller to make a potential buyer consider the positive effects or benefits of purchasing a product or service.

SPIN Approach

A sales strategy that involves asking Situation, Problem, Implication, and Need-payoff questions to understand a prospect's needs and offer solutions.

Product

One of the four main elements of the marketing mix, it is a bundle of tangible and intangible attributes, including packaging, color, and brand, plus the services and even the reputation of the seller.

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