Which Assessment Findings Indicate the Treatment for a Client Prescribed

question 16

Multiple Choice

Which assessment findings indicate the treatment for a client prescribed an erythropoiesis-stimulating factor is successful? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

• A) The client's hemoglobin is increased.
• B) The client reports less shortness of breath on exertion.
• C) The client has not had an episode of epistaxis in over 3 weeks.
• D) The client reports enjoying a light exercise.
• E) The client has not had a fever since treatment began.

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Definitions:

Operational CRM

Customer relationship management focused on the direct interactions with customers, aiming to enhance customer service, sales, and marketing operations.

Back-Office

Refers to the administrative and support personnel in a company who are not client-facing, involved with functions such as accounting, IT, and human resources.

Customer Acquisition

The process of bringing new customers to a business through various marketing and outreach strategies.

Operational CRM

Refers to the components of CRM (Customer Relationship Management) that deal with direct interactions with customers, including service, support, and sales automation.