Increasing ________ Involves Improving an Organization's Ability to Respond to Customers

question 94

Multiple Choice

Increasing ________ involves improving an organization's ability to respond to customers, stockholders, governments, employees, and other stakeholders, which results in better-quality products, higher financial returns, and high quality of work life.

• A) micromanagement
• B) management myopia
• C) groupthink
• D) organizational effectiveness
• E) organizational bureaucracy

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Definitions:

Mutual Expectations

This term describes the shared, understood obligations or beliefs about future actions between two or more parties in a relationship or agreement.

Business Relationships

Connections between businesses that involve collaborative arrangements, transactions, or some form of mutual engagement for mutual benefit.

Reported EPS

Earnings per share as officially announced by a company, representing the portion of a company’s profit allocated to each outstanding share of common stock.

Analysts' Expectations

Analysts' expectations are forecasts or projections made by financial analysts about a company's future earnings, revenue, or performance.