Jacob Sends an E-Mail to His Team Describing the Implementation

question 30

Multiple Choice

Jacob sends an e-mail to his team describing the implementation of a new work practice. However, in the e-mail he does not solicit comments or suggestions from his subordinates. He feels that the subordinates lack the experience required to effectively evaluate the various implications of the new practice. This is an example of

• A) interactive communication.
• B) participative decision making.
• C) one-way communication.
• D) participative problem solving.
• E) nonverbal communication.

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Definitions:

Impression Management

The process by which individuals attempt to control the impressions others form of them, especially in social interactions and presentations.

Dual Nature of the Self

The concept that an individual's identity encompasses both personal aspects (how they see themselves) and social aspects (how others see them).

Dramaturgy

A view of social interaction as if participants were performing on a stage, managing the impression they make to others.

Shakespeare

An English playwright and poet, widely regarded as one of the greatest writers in the English language and world literature.