Communication

question 51

Multiple Choice

Communication

• A) primarily involves withholding and distorting information.
• B) refers to the transmission of information and meaning from one party to another through the use of shared symbols.
• C) ends when a sender transmits his or her message.
• D) is less accurate when it is two way than when it is one way.
• E) can seldom be hampered as there is perfect correlation between what a sender has to say and what people hear.

Explain the benefits and potential strategic value of offering concessions during negotiations.

Assess the risks associated with making assumptions about the other party’s negotiating behavior.

Appreciate the procedural tactics in negotiating and their impact on the negotiation outcome when addressed before substantive issues.

Evaluate the advantages and disadvantages of having large bargaining mixes in negotiations.

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Definitions:

Cultural Competence

The ability to effectively provide services cross-culturally.

United States

The United States is a country primarily located in North America, consisting of 50 states, a federal district, five major self-governing territories, and various possessions.

Human Service Practitioners

Professionals who provide services aimed at improving the physical, mental, and emotional well-being of individuals or communities.

Demographic Shifts

Changes in the composition of a population over time, such as those related to age, ethnicity, migration patterns, or birth and death rates.