George, a Manager, Has Just Received Some Bad News from His

question 42

Multiple Choice

George, a manager, has just received some bad news from his foreign counterpart about an ongoing negotiation. Disturbed and distracted, he is thinking of ways to control the damage when a subordinate walks into his office and asks for an extended leave due to a family emergency. George refuses to grant leave despite it being an emergency situation. In this scenario, George's disturbed mood is representative of ________ in the communication process between himself and his subordinate.

• A) ambiguity
• B) perceptual bias
• C) a physical barrier
• D) a language barrier
• E) noise

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Definitions:

Set Control Defaults

The process of establishing default settings for controls in a software application to guide user interactions.

Subform/Subreport

A subordinate form or report incorporated within a main form or report, used to display related data from a side table or query in database applications.

Tab Control

A graphical control element that allows multiple documents or panels to be contained within a single window, using tabs as navigational widgets.

Text Box

A graphical interface element that allows users to input text into a document or application.