"Kris, How Are You Handling the Grapevine in Your Department

question 109

Multiple Choice

"Kris, how are you handling the grapevine in your department? I'm sure that you and your employees are hearing the same disturbing rumors that we are hearing. My department is spending too much time exchanging gossip, and morale is very low," said Mike. Kris replied, "I strive to manage the grapevine. If I hear a story that might get out of hand, I talk to the ________ involved. I prevent rumors by dispelling ________. Finally, I ________ rumors once they have started."

• A) rumormongers; uncertainties; propagate
• B) key people; rumormongers; deny
• C) key people; truth; neutralize
• D) key people; uncertainties; neutralize
• E) rumormongers; troublemakers; deny

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Definitions:

Forecasted Demand

The estimated quantity of a product or service that consumers will purchase in the foreseeable future.

Subcontracting

The practice of assigning or outsourcing part of the contractual obligations or work to another party, often to specialize or expedite processes.

Seasonal Workforce

Employees hired on a temporary basis, often in industries that experience fluctuations in demand at different times of the year.

Tourism Industry

A sector of the economy that encompasses all activities related to travel and hospitality for leisure or business purposes.