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"Ted, I have some disturbing data," said, Amanda, Vice President of Human Resources. "Our company has suffered increases in turnover, absenteeism, lawsuits by employees and former employees, injury and illness claims, and customer complaints. About the only thing that hasn't increased is our productivity." Ted replied, "I have unfortunately come to recognize these workforce characteristics. They are a sign of
Procedural Memory
A type of long-term memory that involves the unconscious memory of skills and how to perform tasks.
Conscious Recollection
The deliberate and aware remembering of information from one's past.
Frederic Bartlett
A pioneering cognitive psychologist known for his work on memory and cognitive schemas.
Unfamiliar Stories
Narratives or tales that are not previously known to the listener or reader, often used in psychological research to assess comprehension and memory.
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