Claire, Engineering Manager at Farley Corporation, Was Delighted to Hear

question 69

Multiple Choice

Claire, engineering manager at Farley Corporation, was delighted to hear that her firm had won a big project requiring a lot of engineering-more engineering than her current staff could perform. Before she called the human resources department to enlist their help in identifying candidates to fill new positions, she first engaged in some human resources planning. Therefore, she met with her group leaders to determine

• A) recruiting, training, and pay requirements.
• B) performance appraisal needs.
• C) the right number and types of people needed.
• D) if the new hires are producing the needed results.
• E) employee selection approaches.

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Definitions:

Higher-Order Conditioning

A process in classical conditioning by which a conditioned stimulus is paired with a new neutral stimulus, creating a second (often weaker) conditioned stimulus.

Counterconditioning

A behavior therapy technique that involves replacing an unwanted response to a stimulus with a desired response.

Shaping

A method of positive reinforcement in operant conditioning that rewards closer and closer approximations of the desired behavior.

Negative Punishment

A behavior modification technique where a desirable stimulus is removed following a behavior, with the intention of decreasing that behavior.