The First Step in the Delegation Process, Defining the Goal

question 14

Multiple Choice

The first step in the delegation process, defining the goal, requires a manager to

• A) identify the employee he or she favors the most.
• B) understand the nature of each employee.
• C) recognize the most responsible employee.
• D) clearly understand the outcome he or she wants.
• E) identify a tedious assignment that can be delegated.

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Definitions:

Unethical

Actions or behaviors that go against moral principles or professional standards.

Cultural Competency Skills

The ability to interact effectively with people of various cultural backgrounds, understanding and respecting differences to ensure effective communication and engagement.

Communication

The act of conveying information or expressing ideas to another through speech, writing, or other mediums.

Cultures

Cultures comprise the social behavior, norms, knowledge, beliefs, arts, laws, customs, capabilities, and habits of the individuals in these groups.