Managers Need to ________ So That Employees Will Discuss Problems

question 39

Multiple Choice

Managers need to ________ so that employees will discuss problems in meeting goals, rather than resorting to unethical and possibly illegal behavior.

• A) incentivize employees to achieve goals at all costs
• B) penalize employees for failure to achieve goals
• C) maintain accurate records of employee performance results
• D) lavishly reward high achievers
• E) keep the lines of communication open

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Definitions:

Autonomic Arousal

The activation of the autonomic nervous system, which includes physiological responses such as increased heart rate and sweating, typically in reaction to stress or excitement.

Signal-Detection Theory

A framework describing how individuals differentiate between informative signals and noise in the environment.

Cognitive Dissonance Theory

A theory suggesting that we experience discomfort (dissonance) when our thoughts, beliefs, or behaviors are inconsistent with each other, leading to a change in one to reduce the dissonance.

Opponent-Process Theory

A psychological and neurological model that describes how opposing emotions balance out over time, influencing feelings and behaviors.