The Company Is Experiencing an Increase in Competition, and at the Same

question 26

Multiple Choice

The Company is experiencing an increase in competition, and at the same time they are building more production facilities in Southeast Asia. In this scenario, the top management team is most likely to

• A) give lower-level managers the authority to make decisions to benefit the firm.
• B) pull decision-making responsibility from low-level management, taking it on themselves.
• C) restructure to reflect a more bureaucratic, stable organization.
• D) rid themselves of all buffering product.
• E) increase the cost of their products.

---

Definitions:

Ethical Obligation

A moral responsibility or duty that guides individuals' actions and decisions, often determined by societal norms or professional guidelines.

Legal Obligation

A duty bound by law, requiring individuals or organizations to act or abstain from acting in a specified manner.

Merchandise

Goods that are bought, sold, or traded, often within the context of retail.

Service Satisfaction

The level of contentment customers feel with the quality and delivery of a service, often reflecting their likelihood to use the service again.