If an Organization Ensures That a Chain of Command or Hierarchy

question 88

Multiple Choice

If an organization ensures that a chain of command or hierarchy is well established, which characteristic of an effective bureaucracy does it exhibit?

• A) qualifications
• B) division of labor
• C) authority
• D) ownership
• E) rules and controls

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Definitions:

No-need Objection

A type of resistance from potential customers who believe that they do not require the product or service being offered.

Hidden Objection

A hidden objection is a reservation or concern held by a potential customer that is not openly expressed, often becoming a barrier to closing a sale.

True Objection

A genuine concern or question raised by a customer that needs to be addressed satisfactorily during a sales process.

Psychological Objection

A mental barrier or resistance rooted in personal beliefs or fears, affecting one's decision-making process.