Dave Is Surprised One Day to Learn That the Parts

question 46

Multiple Choice

Dave is surprised one day to learn that the parts that he has ordered from a small local supplier are delayed. He immediately calls his supplier, and the supplier admits that his shop is overbooked with orders, not only from Dave's business but also from new customers in China. As Dave realizes that his small U.S.-based business is competing for shop space with companies in China, he faces the management challenge involved with

• A) globalization.
• B) technological change.
• C) the importance of knowledge and ideas.
• D) collaboration across organizational boundaries.
• E) an increasingly diverse labor force.

Recognize the impact of cognitive factors on learning, including insight, latent learning, and learned helplessness.

Appreciate the breadth of learning capabilities across different species.

Identify the roles of primary and secondary reinforcers in operant conditioning.

Understand the influence of ethnic and racial matching on therapy outcomes and client behaviors.

---

Definitions:

Serum Electrolytes

Minerals found in the blood and other body fluids that are essential for hydration, blood pH, muscle action, and other body processes.

Intravenous

Pertaining to within a vein, often used in the context of delivering medication or fluids directly into the bloodstream.

Blood Transfusion

The process of transferring blood or blood products from one person into the circulatory system of another.

Antihistamine

A type of medication used to relieve symptoms of allergies, such as sneezing, itching, and runny nose, by blocking histamine action in the body.