Total Quality Management Is the Striving for Maximum Customer Satisfaction

question 128

True/False

Total quality management is the striving for maximum customer satisfaction by ensuring quality from all departments.

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Definitions:

Effective Headings

Titles or captions used to capture attention and organize content in a clear and concise manner.

Business Documents

Written records that are used in the operation and management of a business, including reports, memos, proposals, and contracts.

Hedging

The use of cautious language to make statements less absolute, often to reduce risk or liability.

Confident Statements

Assertions made with certainty and assurance, often without hesitation or doubt.