The Most Important Impact of the Hawthorne Studies Was That

question 9

Multiple Choice

The most important impact of the Hawthorne studies was that it:

• A)showed that workers could be programmed like machines to perform simple repetitive tasks,and thus led to the development of assembly lines.
• B)changed the direction of research away from Taylor's scientific management toward the study of human-based management.
• C)helped managers find the level of lighting associated with optimum productivity.
• D)showed that physical working conditions have no impact on worker productivity.

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Definitions:

Selling Costs

Expenses directly associated with the marketing and sale of a company's products or services, including advertising, sales commissions, and promotional materials.

Product Cost

The total cost incurred to manufacture a product or to provide a service, including direct materials, labor, and overhead expenses.

Period Cost

Expenses that are not directly tied to the production process and are expensed in the period they are incurred, such as selling and administrative expenses.

Frosting

A sweet, often creamy glaze made of sugar with liquid (such as water or milk) and sometimes flavored, used to coat or decorate baked goods.