A Firm That Has Been Certified as Meeting Both ISO

question 104

Multiple Choice

A firm that has been certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated:

• A)world-class management of both quality and environmental standards.
• B)sound financial and marketing practices.
• C)that its recruitment and training programs for employees protect and promote basic human rights.
• D)ethical treatment of both customers and employees.

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Definitions:

Business Plan

A written document that outlines the objectives, strategies, target market, and financial forecasts for a business venture.

Financial Plan

A comprehensive evaluation of an individual's or organization's current and future financial state by using known variables to predict future income, asset values, and withdrawal plans.

Business Plan

A detailed document that outlines a company's goals, strategies, market analysis, financial forecasts, and operational structures.

Marketing Research

The process of gathering, analyzing, and interpreting information about a market, including potential customers and competitors, to support marketing decisions.