Which of the Following Events Would Be the Strongest Evidence

question 78

Multiple Choice

Which of the following events would be the strongest evidence that a firm's efforts to improve quality control were achieving their desired result?

• A)Costs per unit of output decline by more than 10 percent.
• B)The quality control department indicates that the number of defective parts has dropped significantly.
• C)A survey of customers indicates a significant increase in the level of customer satisfaction.
• D)Total output increases by 20 percent without an increase in labour or materials.

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Definitions:

Supportive Leadership

Leadership style focused on building trust and motivation among team members by showing concern for their needs and well-being.

Participative Leadership

A leadership style where decision-making is decentralized and employees at all levels are encouraged to contribute ideas and opinions.

Transactional Leadership

A leadership style focused on clear exchanges between leaders and followers, where accomplishment of tasks leads to rewards.

Power Distance

The extent to which less powerful members of institutions and organizations within a country expect and accept that power is distributed unequally.