Which of the Following Events Would Be the Strongest Evidence

question 78

Multiple Choice

Which of the following events would be the strongest evidence that a firm's efforts to improve quality control were achieving their desired result?

• A)Costs per unit of output decline by more than 10 percent.
• B)The quality control department indicates that the number of defective parts has dropped significantly.
• C)A survey of customers indicates a significant increase in the level of customer satisfaction.
• D)Total output increases by 20 percent without an increase in labour or materials.

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Definitions:

Objective

A goal or target that is aimed to be achieved, particularly in research, projects, or personal development, often specific and measurable.

External Evaluator

An external evaluator is an independent party, not directly involved in a project or program, who assesses the performance, outcomes, or impact, providing unbiased, objective evaluations.

Outside Company

A firm or business that is external or not directly connected to one's own organization.

Equity Method

An accounting technique used by companies to assess the profits earned by their investments in other companies, where the investment is recorded at original cost and adjusted for the investor's share of the investee's profit or loss.