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A researcher tests effects of a new training program. The hypothesis that this new training program will work better than the old training program is called the:
ISO Certification
A seal of approval from the International Organization for Standardization that a company's system of management, manufacturing, service or documentation meets all the requirements for standardization and quality assurance.
Quality Standards
The defined specifications and criteria that a product, service, or process must meet to ensure it is fit for purpose and meets customer or regulatory requirements.
Continuous Improvement
A process of constantly making changes and improvements to a system or process to enhance efficiency and quality.
Customer Needs
Customer needs refer to the essential requirements and desires of customers that motivate their purchase decisions and loyalty to a product or service.
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