Examlex
Which of the following is NOT one of the four categories of data collected in organizations' customer databases?
Work-to-rule
A form of industrial action in which employees perform their tasks exactly as outlined in their job descriptions, refusing to do any more than the minimum required as a means of protest.
Union Demands
Requests or requirements set forth by labor unions during negotiations with employers, relating to wages, benefits, working conditions, and other employment terms.
Customer Encouragement
Strategies or practices designed to motivate or persuade consumers to engage with, purchase, or support a product or service.
Union Demands
Requests or requirements put forth by labor unions during negotiations, typically relating to salaries, working conditions, benefits, and other employment terms.
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