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According to the Exchange Theory, What "Value" Can a Salesperson

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According to the exchange theory, what "value" can a salesperson add to the interaction?


Definitions:

Culture Shock

The feeling of disorientation or discomfort one experiences when exposed to a foreign culture or environment.

Power Distance

The extent to which less powerful members of organizations and institutions accept and expect that power is distributed unequally.

Competing Values Framework

A model used to assess and understand organizational culture by categorizing it into four quadrants based on two axes: flexibility vs. stability and internal vs. external orientation.

Coercive Power

A strategy by which a person controls the behavior of others through punishments, threats, or sanctions.

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