The Process Whereby a Product Formerly Associated with a Specific

question 93

Multiple Choice

The process whereby a product formerly associated with a specific ethnic group is detached from its roots and marketed to other subcultures is called ________.

• A) warming
• B) deethnicization
• C) acculturation
• D) deculturization

Understand the role of consumer feedback in service quality improvement.

Identify different sources of service quality evaluation.

Recognize the specific challenges in evaluating highly specialized professional services.

Understanding the components and significance of a customer contact audit in service quality management.

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Definitions:

DC Motor

An electric motor that runs on direct current (DC) electricity, converting electrical energy into mechanical energy through the rotation of a shaft.

Magnetic Field

A vector field surrounding magnets, electric currents, and changing electric fields, where magnetic forces are exerted.

Armature

The rotating part of an electric machine (motor or generator) within which a current is induced by a magnetic field.

Brushless DC

A type of direct current electric motor (DC motor) that uses an electronic controller to switch the current in the motor, eliminating the need for brushes.