A Nurse Returns to Work to Find That a Substitute

question 14

Multiple Choice

A nurse returns to work to find that a substitute nurse has changed the treatment plan of her favorite patient. In the presence of the patient, the nurse becomes angry and critical of the other nurse. This is an example of

• A) overinvolvement.
• B) patient-centered approach.
• C) professional focus.
• D) disengagement.

Recognize the impact of organizational culture and its importance in the process of OD.

Understand different OD strategies and techniques, including their focus on continuous improvement, team building, and quality management.

Understand the historical foundations and evolution of psychology.

Identify key psychological perspectives and their proponents.

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Definitions:

WHO Terminology Guidelines

Standards and recommendations provided by the World Health Organization for the consistent use of medical and health-related terms.

Chief Complaint

is the primary issue or symptom that a patient reports to a healthcare provider during a visit.

Third-party Payers

Entities (other than the patient or healthcare provider) responsible for paying for healthcare services, typically insurance companies or government agencies.

Tabular List

One of two ways that diagnoses are listed in the ICD-10. In the Tabular List, the diagnosis codes are listed in numeric order with additional instructions.