The Underlying Reason Why Social Identity Threat Can Undermine the Performance

question 74

Multiple Choice

The underlying reason why social identity threat can undermine the performance of members of a group with respect to some ability is that the experience of social identity threat fosters __________.

• A) depression and low self-esteem
• B) anger and aggression
• C) evaluation apprehension
• D) the self-verification motive

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Definitions:

Service Quality

The degree to which a service meets the customer's expectations and needs, often assessed through dimensions like reliability, responsiveness, assurance, empathy, and tangibles.

Four Seasons Hotels

An international luxury hospitality company known for its high-quality standards, exemplary service, and luxury accommodations in destinations around the world.

Human Capital

Represents the collective skills, knowledge, or other intangible assets of individuals that can be used to create economic value for the individuals, their employers, or society.

Differentiation Strategy

A business approach where a company provides unique, distinct products or services to stand out from competitors in the market.