Walter Stephan (1978) Conducted a Careful Study of the Effects

question 49

Multiple Choice

Walter Stephan (1978) conducted a careful study of the effects of school desegregation. Contrary to results found in the study of the desegregation of housing projects, Stephan found that __________.

• A) racial attitudes improved, but minority self-esteem did not
• B) racial attitudes improved, but minority achievement did not
• C) minority achievement improved, but racial attitudes did not
• D) racial attitudes did not improve and minority self-esteem decreased

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Definitions:

Manage Risk

The process of identifying, assessing, and controlling threats to an organization's capital and earnings.

Tolerate Failure

The capacity of an organization or system to endure and learn from failures without suffering catastrophic consequences.

Value Engineering

A systematic approach to improve the 'value' of products or services by using an examination of function. Value can be increased by either improving the function or reducing the cost.

Quality Function Deployment (QFD)

A process for determining customer requirements (customer “wants”) and translating them into the attributes (the “hows”) that each functional area can understand and act on.