According to the Authors, When We Are Angry, It Is

question 137

Multiple Choice

According to the authors, when we are angry, it is best to __________.

• A) stifle those feelings to prevent further anger and aggression
• B) make an assertive statement that we are angry and why
• C) publicly ridicule the source of our anger so that he or she will counterargue
• D) distract ourselves with something we enjoy

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Definitions:

High-Learning Products

Products that take longer for consumers to see the benefits of or that do not have a good infrastructure in place to support them.

Infrastructure

The basic physical and organizational structures and facilities (e.g., buildings, roads, power supplies) needed for the operation of a society or enterprise.

Trialability

Refers to the degree to which an innovation can be experimented with on a limited basis before its full-scale adoption.

Free Samples

Products given to consumers free of charge to introduce new offerings and encourage trial and purchase.