When Community Service Work Is Required by a School or Business

question 133

Multiple Choice

When community service work is required by a school or business, there is the downside risk that people will infer that they are volunteering only because it is required and will be less likely to freely volunteer in the future. This risk is known as the __________.

• A) self-fulfilling prophecy
• B) spotlight effect
• C) overjustification effect
• D) door-in-the-face effect

Understand the relationship between job satisfaction, absenteeism, and turnover.

Understand the concept and types of stress in the workplace.

Differentiate between emotions and moods and their impacts on the workplace.

Identify the characteristics and effects of Type A and Type B personalities in a professional setting.

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Definitions:

Direct Behavior

Actions that are deliberate and intentional, often aiming to influence or guide others towards achieving specific goals or outcomes.

Leadership Succession

The process of identifying and preparing new leaders to take over leadership roles within an organization.

Chief Executives

Top-ranking corporate officers who have the ultimate decision-making responsibility and oversee the entire operation of an organization.

Organizational Performance

The measure of how effectively and efficiently an organization meets its objectives and achieves its goals.