It's Libby's First Day at College

question 197

Multiple Choice

It's Libby's first day at college. When she approaches the professor to have an "add" form signed, she listens to other students to see if they address the professor as "Professor," "Dr.," "Mrs.," or by her first name, and then she does the same. This is an example of __________.

• A) situational uncertainty
• B) informational social influence
• C) normative social influence
• D) situational interdependence

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Definitions:

Differentiation

The process of making a product or service stand out as unique or different from others in the market, often by focusing on unique qualities or features.

Structural Elaboration

The process of adding complexity and detail to an organization's structure to support its goals and activities.

Departmentalisation

Departmentalisation refers to the process of dividing an organization into distinct departments, allowing specialization according to function, product, market, or geographical location.

Effective Delegation

The process of assigning responsibility and authority to someone else to complete a task, while the delegator maintains ultimate responsibility for its success.